How do I recover my Sookasa PIN if I've forgotten it?

If you've forgotten the PIN you use to unlock the Sookasa app, click "Cancel" to close the PIN prompt. In order to create a new four-digit PIN for your device, you'll need to sign out of the app from Sookasa's app preferences and sign in again.

To sign out of the Sookasa app: 

  1. Click on the Sookasa app in the toolbar of your computer
  2. Go to Preferences...
  3. Switch to the Account tab
  4. Click "Sign out"
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