Before we deactivate your account, please make sure that you've decrypted all the files you need and unlink your information following these steps:
- Disconnect your Dropbox and Google Drive accounts from the Account page of your Sookasa Dashboard.
- If you've added a credit card, remove your payment information from the Plans and billing section.
- Uninstall the Sookasa app on your computer.
Once you've taken these steps, please drop a note to support@sookasa.com if you'd like for us to deactivate your account.
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