How do I deactivate my account?

Before we deactivate your account, please make sure that you've decrypted all the files you need and unlink your information following these steps: 

  1. Disconnect your Dropbox and Google Drive accounts from the Account page of your Sookasa Dashboard.
  2. If you've added a credit card, remove your payment information from the Plans and billing section.
  3. Uninstall the Sookasa app on your computer.

Once you've taken these steps, please drop a note to if you'd like for us to deactivate your account. 

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