Sookasa plan updates as of March 31, 2017

Starting March 31, 2017, we will be discontinuing the Personal Sookasa plan. If you are currently on the Personal plan and wish to upgrade to our Pro plan, our support team will be happy to walk you through the benefits of upgrading, and apply a discount to the normal cost of the Pro plan. Please reach out anytime at


What will happen to my existing Personal plan?

In order to focus on giving great service to our Pro users, we will be limiting the functionality of the free, Personal plan. Should you choose not to upgrade, your Sookasa apps privileges will be revoked*

You will still be able to access Sookasa through our web dashboard at


What will happen to my files?

Nothing, the security of your files will not be affected. However, the only way to decrypt and access them would be through our Dashboard at


What are the benefits to upgrading to the Pro plan?

Sookasa's Pro plan offers DLP and encryption, so you can both detect high-risk data and protect it everywhere it's synced. This plans also enable users to be HIPAA, FERPA and PCI DSS compliant, while the free, Personal plan does not.

In addition, the Pro plan offers

  • Device blocking
  • Two-factor authentication
  • File scan high-risk data detection
  • Secure File Delivery
  • Shared team folders
  • HIPAA, FERPA, PCI DSS, GLBA, & FINRA compliance
  • Business Associate Agreements
  • Team audit trails
  • Emergency web-based file access
  • Phone support


How can I upgrade?

You can upgrade your subscription directly from the Sookasa Dashboard at A step by step guide can be found here: How Do I change My Plan?


What should I do if I don't want to upgrade? 

We're sorry to hear that the Pro plan won't fit your needs, but are happy to help in any way we can. We recommend that you decrypt your files using the Sookasa app before March 31st, as Dashboard access does not allow for bulk decryption. More about this can be found here: How Do I Decrypt Files?



*Users who signed up for Sookasa before April 1, 2016 will be able to keep using Sookasa apps on their current devices, but will be unable to install it on new devices. 

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